Frequently Asked Questions
Everything you need to know before your next adventure.
What is the typical shipping timeframe for orders?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those needing their gear sooner.
How do I return or exchange an item?
We offer a 30-day hassle-free return policy. Items must be in original condition with tags attached. You can initiate a return or exchange through our online portal using your order number.
Are Nomad Outdoor products sustainably made?
Yes, we prioritize durability and ethics. Over 60% of our current collection is made from recycled polyester or organic cotton, and we partner only with Fair Trade certified factories.
How should I care for my technical outerwear?
To maintain water-resistance and fabric integrity, we recommend machine washing on a cold, gentle cycle with technical-specific detergent and air drying away from direct heat.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.